We train and support healthcare practitioners to develop the right knowledge and skills to reduce the likelihood of conflict situations escalating as well as ensuring that where physical intervention is required, staff are equipped with the right skillset to respond confidently and safely.
Staff within health care settings can often find themselves facing patients, family or members of the public who are at the very least displaying distress and anger, right through to unpredictable behaviour that can lead to violence and aggression.
Whether it is a voluntary patient who may have a history of substance misuse and is refusing treatment, or responding to an individual in crisis who is detained under the Mental Health Act, nursing staff can find themselves in situations that require immediate action to be taken to safeguard and protect both their own safety and that of the patient.
With a knowledge base rooted in Positive Behaviour Support and trauma informed practice our courses provide a human rights and person-centred framework that recognises the importance of promoting dignity, choice and inclusion for those being supported. Coupled with a range of primary, secondary and tertiary strategies, PRICE Training equips delegates to make sense of behaviour and respond positively to reduce the use of restraint.
Where healthcare practitioners need to physically intervene, we have a range of skills and techniques; from low arousal responses to 1, 2, 3 and 4 person holding techniques as well as a number of specialist clinical care techniques that support patients who do not have the decision-making capacity to agree to either routine procedures or more essential medical treatment. Where such restrictive practices are used, it is imperative organisations meet their obligations under the Liberty Protection Safeguards (code of practice).